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05.28.10 |
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Posted by: |
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Jonathan D. Goforth |
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10 Ways
to Protect Your Money Online
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I recently was reading an article published by the Federal
Deposit Insurance Corporation (FDIC) that gave 10 ways to
protect yourself while enjoying the benefits of online
banking, bill paying and shopping online. Most of the tips
were simply using commonsense but I know it never hurts to
have a reminder from time to time. Below is just a brief
summary of the article; for more details, be sure to check
out the Winter 2009/2010 edition of
FDIC Consumer News.
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Frequently check your accounts to spot and report errors
or fraudulent transactions timely.
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Never
give out confidential information in responding to an
unsolicited email, text, or phone call.
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Don’t
open attachments or click on links in unsolicited
emails.
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Watch
out for sudden pop-up windows asking for personal
information or warning you of a virus.
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Use a
variety of security programs and tools.
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Beware
of check scams.
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Deal
with reputable online stores and be careful with
unbelievably low prices.
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Credit
cards generally offer more purchase protection than a
debit card.
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Watch
for scams posing as online coupon offers.
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Be
careful downloading banking software to your cell phone.
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05.21.10 |
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Posted by: |
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Jonathan D. Goforth |
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Counterfeit Money in Circulation
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If you live, work, or have
been in Lincoln County in the past week, chances are good
that you've heard at least something about some counterfeit
money being passed around. Most of what I've seen and heard
of have been dealing with $100 bills, but I've heard of some
smaller denominations floating around such as $50's and
$20's. We've put out a Consumer Alert today on our website
which contains a link to a pdf file that shows the
differences between a valid bill and some of the counterfeit
bills currently floating around. Here is a link to the file:
Spotting A Counterfeit.
The Secret Service has a
phone number that you can call to verify if a bill is valid
or not (859.223.2358). If you get a counterfeit bill you
should report it to either local police or the United States
Secret Service Field Office. The Secret Service has a few
tips you should follow if you receive a counterfeit bill:
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Don't return it to the
person that gave it to you.
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Delay the passer if
possible.
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Observe
the passer's description, as well as that of any
companions, and the license plate numbers of any
vehicles used.
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Contact
your local police department or United States Secret
Service field office. (Numbers can be found on the
inside front page of your local telephone directory.)
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Write
your initials and the date in the white border areas of
the suspect note.
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Limit
the handling of the note. Carefully place it in a
protective covering, such as an envelope.
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Surrender the note or coin only to a properly identified
police officer or a U.S. Secret Service special agent.
So be sure
to read up on how to spot a counterfeit bill and pay extra
attention to the bills you receive.
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05.14.10 |
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Posted by: |
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Jonathan D. Goforth |
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5
Things to Know About Safety Deposit
Boxes, Home Safes & Your Valuables |
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The FDIC (Federal Deposit Insurance Corporation) recently
published an article in their Fall 2009 issue of FDIC
Consumer News about 5 things to know about safety deposit
boxes, home safes and your valuables. Here is a brief
summary of that article.
1. Think about what should or should not be kept in a bank’s
safe deposit box.
Important items that you don’t have to have instant access
to make great candidates for items to be stored in a safety
deposit box. Some example of items that might be good
candidates is birth certificates, property deeds, and
electronic files of irreplaceable photos.
2. You’re better off stashing your cash in a bank deposit
account, like a savings account or certificate of deposit,
than in a home safe or a safety deposit box.
Cash placed in a home safe and safety deposit box is not
covered or even has the potential to be covered by FDIC
Insurance, like money would be in a deposit account, plus
you wouldn’t be able to earn interest.
3. A home safe isn’t a true replacement for a bank’s safety
deposit box.
Home safes are nice because they are so easily accessible,
but possibly not as safe as a safety deposit box as a
burglar could force you to open the safe or haul it off
easier than a safety deposit box.
4. If the banks fails, you’ll still have quick access to
your safety deposit box.
All of your contents should be available the first business
day after a bank closes.
5. No safe deposit box or home safe is completely protected
from theft, fire, flood or other loss or damage.
Contents in a safe can be damaged by water so you might want
to think about placing items that would be damaged by water
in something to protect them such as a zip-lock bag. Also be
careful about leaving identifying information on, attached
to, or near by your safety deposit box key, such as box
number and bank name. It’s very important to remember that
contents in your safe or safety deposit box is not FDIC
insured and the bank is not responsible for reimbursing you
for any losses. You might want to talk with an insurance
agent if you want extra protection on those items.
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05.07.10 |
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Posted by: |
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Jonathan D. Goforth |
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Debit IQ Quiz
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OK now that you’ve seen several post over the last few weeks
educating you about the various things you should know when
it comes to Debit Cards, its time to see what you’ve
learned. Don’t worry we’ll not be sending a report card
home, woo, that was a close one.
Here is a link to
DebitFacts.org where you’ll find the Debit IQ Quiz to the right of the
page. When you are ready click on TAKE THE QUIZ>>. The quiz
consist of five questions with a mix of true/false and
multiple choice questions. If you happen to get the question
wrong it will give you the correct answer. At the end of the
quiz you’ll get a chance to see how you stack up against the
average user of the quiz so good luck!
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04.30.10
Debitfacts.org: Theft
& ID Fraud |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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This is the next installment in
the debitfacts.org series. In this post we’ll talk about how
to help prevent theft and identity fraud.
The fight to protect your
identity isn’t just fought at the ATM or during a
transaction, there are several things you can do in your
everyday life to help protect your personal information.
Here is a list of some things you can do to help accomplish
that goal:
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Shred all personal and/or
financial documents before disposing them.
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Destroy unwanted credit,
ATM and debit cards.
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Remove your mail promptly
from your mailbox.
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Balance your statement with
your receipts.
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Memorize your PIN,
passwords and Social Security Number so you don’t have
to write them down.
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Use longer and more complex
PIN’s and passwords and change them regularly.
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Sign all debit and credit
cards immediately.
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Notify the bank of address
changes in advance.
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Immediately report any
unauthorized activity.
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Never use your PIN as a
password.
If you follow these additional
steps you will aid in protecting yourself from theft and
identity fraud. Be sure to check back next week for the next
installment.
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04.23.10
Card Usage Tips |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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Debit cards are so covenant they have become a huge part of
our every day lives. If not used properly they can provide
potential threats as well so it’s important that we
understand and practice a few tips to keep ourselves safe.
Here are some card usage tips taken from debitfacts.org:
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Keep
your PIN a secret: This is the key to the vault! You
should be very cautions about your PIN. Don’t write it
on your cards or put it in your wallet, this is
something you really should committee to memory. Don’t
give your PIN out to anyone and be cautious of wandering
eyes when you enter your PIN at the ATM or the store.
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Report
lost or stolen cards immediately: By reporting your
cards immediately after you realize it’s lost or stolen
you can reduce the chance that your card will be
misused. You can find the phone number to report this
issue on our website under Contact Us located at the top
right of this page.
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Review
your account statement for unauthorized transactions:
It’s very important that you review your account
statement in a timely manner. To keep up with your
account activity between statements, you can sign up for
the banks free service, Internet Banking. Timely
notification of unauthorized transactions can limit your
exposure; you can find more details about this in your
account disclosures.
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Protect your magnetic strip: This is not security
related but more of a convenience factor. The magnetic
strip is the brains of the card. If it’s damaged you may
not be able to use your card and will have to get a new
card. Hopefully you don’t find this out when you are
running low on cash in your pocket. So make sure and
take care of the black strip on the back of your card.
These
are just some of the card usage tips that can be found on
DebitFacts.org. For a complete list of the tips be sure to
visit
DebitFacts.org.
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04.16.10
Secure Yourself: Using Your Debit Card Safely |
| By: Maria Hensley
(Customer Service Representative / Teller)
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We all know the convenience of using a debit card, but few
of us realize the risk that we pose ourselves when we are
not careful with our little plastic friend! In a world of
internet scams and get-rich-quick schemes, it is important
to protect yourself to the fullest. Don’t be scared of using
your debit card, just be prepared. Here are some simple
tricks of the trade to remember when using your debit card:
Know Your
Websites:
Whether you frequent the shopping malls or online boutiques
it is important to know who you are dealing with. When
shopping online be sure to look for secure transaction
symbols such as this:

This symbol can appear in the top right corner or bottom
right corner of your browser. Websites that use secure
transaction protect your information from internet
intruders. After you have completed your online
transaction(s) remember to always logout from the site you
are using for good measure.
Know Your
Stores:
Be wise when shopping at actual stores as well. A pretty
common measure to follow when using your debit card is to
never let the card out of your sight. Transactions should be
processed in sight to ensure that you are not at risk for
theft. If the card has to be ran out of sight, make sure to
match up your transaction with your bank statements. It is
always better to be safe than sorry!
Know Your
Over-The-Phone Companies:
When using your card over the phone take extra precaution,
just as with in-store and online transactions. Never give
out your Personal Identification Number or (PIN). Know the
company you are dealing with. No legitimate company or bank
will ever ask for your PIN.
Remember, with the proper precautions, debit cards are a
wonderful thing. However, you shouldn’t let their
convenience overshadow taking appropriate security
precautions. Be aware and be responsible. If you ever have
any questions about debit transactions and your account,
feel free to contact any of your local PBK Bank Tellers/CSRs
for further help.
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04.09.10
My debit card was stolen, am I liable? |
| By: Lindsay Sallee
(Customer Service Representative / Teller)
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Many people
question whether or not they are liable if their card is
lost or stolen. This should help answer some questions.
First of
all, as soon as you are aware that your card has been lost
or stolen, you need to report it to your financial
institution. Under the Electronic Fund Transfer Act, you
have two business days from the date you realize your card
is gone. As long as you notify a customer service
representative (CSR) within the two business days you are
only liable for up to $50.00 of any unauthorized charges on
your account.
However,
if you do not notify a CSR within the first two business
days after discovering your card has been lost or stolen,
your liability increases to $500.00. You would be liable
after the first two business days for any unauthorized
purchases up to $500.00 if you do not notify a CSR within
those two days.
There are
examples of both scenarios when you visit
DebitFacts.org. If
you have any questions please call one of our customer
service representatives.
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04.02.10
Debit - ATM Card Usage
Tips |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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I got an email the other day in my inbox with a link to a
Pulse sponsored website called DebitFacts.org. Pulse is a
major processor of card activity and is well know and
respected in the industry. The website has a lot of useful
and insightful information. One page that I found
particularly useful was the tips of card usage.
The site gives several tips on things you should be aware of
and do or not do and explains why. Here are a few of the
tips they listed:
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Keep
your PIN a secret
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Do not
disclose information about your card over the telephone
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Never
disclose information about your card in response to an
unsolicited e-mail or request
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Make
certain your internet shopping sites are secure
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Report
a lost or stolen card at once
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Review
your account statements for unauthorized transactions
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Protect your card’s magnetic strip
They also provide several other useful tips such as never
letting the cashier enter your PIN number for you and
blocking the view of other while you enter your PIN. Here is
a link to the page with all of the tips; be sure to give a
read:
DebitFacts.org.
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03.26.09
Credit Card
Fine Print |
| By: Brian Duncan
(Assistant Retail Banking Manager)
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Some of the clever ways that credit card companies
try to hook you and reel you in.
Rarely does a day go by that I don’t get something in the
mail about a great introductory low-rate
APR for a new credit card and I’m on the do not
mail list! Oftentimes they try to entice me
with those tempting “convenience checks” that I can
conveniently deposit into my checking account to be
used at my discretion. Those credit card companies
are so thoughtful!
But what lies beneath the surface of these credit card
offers? If they really are what they seem, then
they are a fantastic deal, and we may actually live
in a utopian society. Still, like politicians and
fast food menus, what you see and what you get only
bear a slight resemblance. Here are a couple of
things to look out for when tempted to take
advantage of one of these “great offers.”
1. Transaction fees- Many times, a credit card offer will
advertise an appealing
APR on balance transfers. If you are paying a high
interest rate on a card, the idea of swapping cards
for a better rate sounds pretty good, but the catch
is that in many cases, the fees incurred in the swap
more than offset the interest savings. Transaction
fees are usually added in with the convenience
checks, too. If the fee is 5% of the check amount,
and you write the check for $2,000, you are going to
pay a fee of $100.
2. Interest rates- Beware of the word “Introductory.” This
is another example of only giving you part of the
story. Know what you are getting into by finding
out what interest rate you will be paying after the
introductory period. Everyone thinks that they will
pay the card off before the introductory period is
over, but the truth is that most do not. The
convenience checks often have a much higher rate
than the card, too.
3. Protect yourself- If you do choose to take advantage of
the convenience checks Hey, some people like to
live dangerously make sure that you don’t write
the check for an amount beyond your credit limit.
This is where the fees can really add up quickly.
Not only could you end up with credit card fees,
this could result in bank overdraft fees as well
when the credit card company returns the check. And
finally, be sure to properly dispose of read:
shred, burn, vaporize, etc. any of these offers
that you choose to not take advantage of. This way
you can prevent anybody else from taking advantage
of these offers at your expense.
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03.19.10
FinCEN Warns of Foreclosure Rescue Scam Techniques |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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Last week I came across an email in my Inbox from FinCEN
that was talking about foreclosure rescue scam techniques
that it had been seeing a lot of as of late. First off it’s
a shame that anyone would use the economic situation of our
country to take advantage of people; when it’s a time for us
to unite. That being said there were two particular
techniques that FinCEN pointed out that were most prevalent.
The first technique listed, talked about how these companies
would persuade homeowners into signing quit-claim deeds to
their properties; and then the companies would sale the
homeowner’s homes out from under them. (The quit-claim deed
essential hands over the property to the business allowing
them to sale it and are some times used in conjunctions with
divorces and real estate sales.) The properties are being
sold to what are called straw borrowers which essentially
are individuals whose name, social security number, and
credit history are used to hide the identity of the
organizers of a for-profit mortgage fraud scheme. So the
home owner often then is receiving eviction notices which
come as big surprise to them.
The second technique involves companies that are claiming
affiliation with different lenders who are not actually
affiliated with them at all. They convince the troubled
homeowner to pay large up front fees for modification
services, but fail to ever take action for the troubled
homeowner.
The Federal Trade Commission (FTC) has a hotline that
consumers can call to file complaints on fraudulent
companies; 1-877-FTC-HELP (1-877-382-4357).
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03.12.10
What do you mean this
is my last courtesy call? |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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Well recently I've been reading about fraudulent home
foreclosure scams; which brought to mind a voice mail that
one of our employees was left over night a few weeks back. A
very slick and fast talking individual had left someone a
message about trying to help them with their mortgage
payments.
They even mentioned that this was their last courtesy call
he would be making, funny since it was the first one he had
made. The caller even left a phone number and was very
polite and left you with a sense of urgency to call. The
individual who received the message thought perhaps it was
meant for someone else and not them as they had not tried to
contact anyone about such a service.
Well there were a few things that were clues as to how we
were able to determine that the call was a scam. The first
thing that jumped out to us was that the caller was very
free with giving his name (first name only) but never said
the name of his supposed customer; so essentially that
message could have been for anyone.
Clue number two was that we had never heard from this
company or individual before. Typically your last courtesy
call is not the first call. The receiver of the message also
had not been seeking this service either.
The last and tale-tale sign was when the caller left his
phone number. No it was a 555 number or anything like that;
chances are the phone number was a legitimate number. If you
called it I’m sure they would answer and be extremely polite
and offer to work wonders for you. I decided to use the
power of the internet. I did a quick search by entering in
the phone number and I got a flood of results that had,
shall we say a negative tone and the term scam was virtually
synonymous with this phone number. I’m of the school of
thought that it’s much better to learn from the mistakes of
other versus having to make your own mistakes to learn.
That was all the proof we needed to come to the conclusion
that the call was indeed a scam. Perhaps this will help you
determine if a caller is indeed a scammer the next time you
have a question.
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03.05.10
Are
You in Need of a Vacation? |
| By: Lindsay Sallee
(Customer Service Representative / Teller)
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Start saving today. PBK Bank
offers a Get Away Club Savings Account also known as a
vacation club account. The account starts in April and
transfers an amount of $10, $20, or $50 dollars a week from
your checking account. This transfer will come out every
Friday for 50 weeks. (Example: if you have a $10 account,
at the end you will have $500 plus interest) After 50 weeks
you will be credited interest and a check will be mailed to
you in mid April to early May. Then its bon-voyage! It’s
that simple. Come in and see a customer service
representative today and we will get you started.
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02.26.10
New
Credit Card Rules |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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There were some new rules that went into place this past
Monday (February 22, 2010)
put in place by the Federal Reserve that means some changes
for credit card companies and new protections for consumers.
I’m going to resist the compliance person in me and not get
to technical or to into the details but I’m going to try to
give a brief overview of some changes that were made.
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Before
your credit card company can increase your rate and/or
certain fees, or other significant changes to the terms
they must send you a notice 45 days before doing so.
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Now
your monthly credit card bill should include information
detailing how long it would take to pay off your balance
if you only make your minimum payment.
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Credit
card companies will not be able to increase your rate
for the first 12 months.
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If the
rate on your card is increased, it can only apply to new
charges.
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If you
want to be able to make transactions that take you over
you limit (this generally generates additional charges
and/or higher interest rates) you must first notify your
credit card company that you want to allow these
transactions; otherwise you will be denied.
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If you
are required to pay fees to your credit card company,
those fees cannot total more than 25% of the initial
credit limit.
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If you
are under age 21, you will need to show that you are
capable of making the payments, or you will need a
cosigner to get a credit card.
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Credit
card companies must mail or deliver your bill at least
21 days before it’s due. Also your payment cut-off time
cannot be earlier than 5 p.m. on the due date.
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If you
make more than the minimum payment, they must apply the
excess amount to the balance with the highest interest
rate. (There are exceptions to this rule.)
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Credit
card companies can only impose interest charges on
balances in the current billing cycle.
Keep in mind this is a brief overview as the actual rules
are much more detailed. To find out more about the changes
you should check the Federal Reserve’s website.
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02.19.10
Bill Pay: The Best
Benefit of All |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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Over this past few weeks we’ve
looked at various ways that Bill Pay can help you save
money, time and help monitor you’re spending. Believe it or
not those aren’t even the best benefit of using Bill Pay.
The best part about Bill Pay is
that, ok come close I don’t want you to miss this one, it’s
ummm FREE! That’s right; this amazing service that can bring
you some many benefits and conveniences is absolutely free.
The only thing that has cost associated with it is the
Expedited Funds and those costs are clearly labeled so you
shouldn’t mistakenly use it with out knowing it.
So if you’ve not yet already
signed up for Internet Banking and Bill Pay what are you
waiting for? Stop wasting money and time and get a handle on
your spending and sign up today for this amazing and FREE
service!
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02.12.10
Bill Pay: Tracking Your
Spending |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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The last two weeks we’ve looked at ways that Bill Pay can
save you both money and time. This week we are going to look
at how Bill Pay can help you monitor your spending. By
knowing what you are spending your money on you might be
able to find ways to save a few bucks.
One way that Bill Pay helps you monitor your spending is
that you can have it set to email you each time you make a
payment. I’ve found that sometimes I make a bill payment
when I don’t have my check register with me and this is a
great reminder for me to actually deduct it from my check
book.
Also when you set-up your payees you can actually assign
them to categories. These categories can be used to help
track what areas you are spending your money in. You can
also pull various reports through Bill Pay to show you who
and what you’ve paid. This can be a great tool for
reevaluating your spending habits.
So you can look at Bill Pay like some type of mini budget
tracker/financial guide.
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02.05.10
Bill Pay: It Saves You
Time |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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Last week we took a look at how
Bill Pay can help save you money and this week we are going
to look at how Bill Pay can help save you some time and who
couldn’t use more time.
After the initial set-up of
your payees, Bill Pay becomes extremely quick and easy to
use. Here is a question for you if you are not using Bill
Pay. How long would you estimate that it takes you to pay
all of your bills each month from start to finish? That
would include writing the check, filling out the slip to
send back with your payment, and putting it all in the
envelope, then stamping and address the envelope, deducting
from your checkbook, and then mailing the payment off? I’m
going to guess that this takes a bit of time and that you
may even have to specifically set time aside to sit down at
the desk or table to knock them all out. By using Bill Pay I
can easily pay all of my bills in less than 5 minutes, its
that easy.
It could be possible to not
even have to touch Bill Pay after some initial setup to pay
all of your bills. With Bill Pay you can set-up automatic
payments to where the bills are paid automatically. This
works well if you have a bill that is the same every month.
If you have a payee that can be set up for you to get your
bill from them automatically through Bill Pay, you can even
setup criteria that can approve and pay those bills as well
with out you having to touch a thing. If the bill falls
outside of your approval criteria then you’ll be notified
via email that your attention is needed with the bill.
I think it’s clear that Bill
Pay can really save you some time and after all time is
money.
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01.29.10
Bill Pay: It Saves You
Money |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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This is
the start of our latest series on Bill Pay. In this series
we are going to take a look at various reasons why one might
want to sign up for Bill Pay. The first reason why you
should sign up for Bill Pay is that it can help you save
money.
I know
paying your bills and saving money don’t always go hand in
hand but in this case they do. With bill pay you will not
have to purchase stamps to send out your bills any more, and
you won’t have to worry about the price of gas when you have
to run to the post office to drop your bills in the mail.
Bill Pay
can potentially help you avoid late fees as well. Things
come up and it’s easy to forget a bill, after all who wants
to think about having to pay them. With bill pay you can
schedule payments in advance. So for example I got my bill
today but it’s not due for another 2 and half weeks. Well I
can go in today and set that bill to come out two weeks from
now. If you have a bill like a house or car payment that is
the same each month, you can set it up to go out at a
specified time each month. You might not get anything on
these types of payments in the mail until after you are
late.
Say you’ve
forgot to send out a payment and you noticed that it’s due
tomorrow. Well typically Bill Pay needs a few more days that
that to get the payment to its destination, but with a new
featured called expedited funds you can be assured that your
payment will arrive next day. Something to note, is that
there is a cost for the use of expedited funds and most but
not all payees can be paid with expedited funds. Even though
there is a cost for the use of expedited funds, often times
the cost is much less than the cost of a late fee.
These are
a few ways that Bill Pay can help you save money.
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01.22.10
Get Educated with Money
Smart |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
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One of the main objectives of this blog is to help educate
our customers. I recently came across a great site for some
financial education which I had forgotten about, and thought
it would be a great thing to share with our customers on our
blog.
The Federal Deposit Insurance Corporation (FDIC) launched
something they call “Money Smart” back in 2001; which is
designed to provide financial education for individuals who
are outside of the financial industry. The program can help
you develop financial skills and positive banking
relationships.
The education is pretty flexible and it’s at your own pace.
They have sections for young adults and even a portable
audio version. Best of all, it’s a free service they
provide. The program consists of 10 training modules:
-
Bank
On It (an introduction to bank services)
-
Borrowing Basics (an introduction to credit)
-
Check
It Out (how to choose and keep a checking account)
-
Money
Matters (how to keep track of your money)
-
Pay
Yourself First (why you should save, save, save)
-
Keep
It Safe (your rights as a consumer)
-
To
Your Credit (how your credit history will affect your
credit future)
-
Charge
It Right (how to make a credit card work for you)
-
Loan
To Own (know what you’re borrowing before you buy)
-
Your
Own Home (what home ownership is all about)
So what are you waiting for? Get started on Money Smart,
because knowing more about credit and banking services can
be a powerful financial tool.
Click here to visit Money Smart.
|
|
 |
01.15.10
Did My Payment Make It? |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
After explaining how the payment process works through Bill
Pay last week I ended by telling you I would show you how to
find out if a Payee has received your payment. There are
actually a couple of ways to find out but I’ll just pick the
easiest one, after all who likes having to take a few extra
clicks to find out.
Once you are in Bill Payment you will see a line of
additional options at the top of places you can go (Make
Payments, Expedited Payments, Manage Categories, etc.)
You’ll need to click on “View Report”. This page defaults to
showing you all of the bills you’ve paid for the current
month, but if you need you can use the drop down box in the
top left of the page and change it to show the range you are
looking for.
Note:
You can go all the way back to the last 12 months.
Now you just need to find the payment in question and you
can see in the “Status/Confirmation” column. It will tell
you the status of the payment along with the Reference Code.
For electronic payments if the payment has been received it
will say “Completed” and for payments that were sent out via
a check that have cleared they will say “Cleared On XX/XX/XXXX”.
So now you don’t have to worry anymore whether that payment
was received by your Payee or not. If you have questions or
if you notice that a payment hasn’t cleared that should have
be sure to give us a call.
|
|
 |
01.08.10
How Bill Pay Pays the
Bills |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
We have several customers using our Bill Payment system and
I’m sure many of them would never go back to licking stamps
and addressing envelopes to pay their bills. I know that I
wouldn’t! Chances are that if you’ve called in with
questions or issues with Internet Banking or Bill Pay I’ve
talked to you. One of the more common misconceptions with
Bill Pay is how your Payees are actually paid, so I thought
I would try to explain the process.
When you make a payment using Bill Payment the amount of the
payment is debited out of your account shortly after the
scheduled date for your payment to go out. Sometimes people
mistake the debit to their account as meaning their payee
has received their money. What actually happens is that we
send out your payments either electronically or by check
(depending on the Payee) it’s on a totally separate account.
When your account is debited, that is just us moving the
money over to cover your payment.
Make sure to notice when you’re making your payment it
should list a “Delivered By” date just below the date you’ve
scheduled the payment to go out on. The “Delivered By” date
is when you can expect your payee to receive payment by. If
you’ve noticed some of your Payees get their money faster
than others that would be because the electronic payments
are received faster than the ones we have to send checks out
through the mail for.
So if you are wondering how to know for sure your payee has
received payment; you’ll just have to check back next week
where I’ll show you how to find out.
|
|
 |
01.29.09
Bill Pay: It Saves You
Money |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
This is
the start of our latest series on Bill Pay. In this series
we are going to take a look at various reasons why one might
want to sign up for Bill Pay. The first reason why you
should sign up for Bill Pay is that it can help you save
money.
I know
paying your bills and saving money don’t always go hand in
hand but in this case they do. With bill pay you will not
have to purchase stamps to send out your bills any more, and
you won’t have to worry about the price of gas when you have
to run to the post office to drop your bills in the mail.
Bill Pay
can potentially help you avoid late fees as well. Things
come up and it’s easy to forget a bill, after all who wants
to think about having to pay them. With bill pay you can
schedule payments in advance. So for example I got my bill
today but it’s not due for another 2 and half weeks. Well I
can go in today and set that bill to come out two weeks from
now. If you have a bill like a house or car payment that is
the same each month, you can set it up to go out at a
specified time each month. You might not get anything on
these types of payments in the mail until after you are
late.
Say you’ve
forgot to send out a payment and you noticed that it’s due
tomorrow. Well typically Bill Pay needs a few more days that
that to get the payment to its destination, but with a new
featured called expedited funds you can be assured that your
payment will arrive next day. Something to note, is that
there is a cost for the use of expedited funds and most but
not all payees can be paid with expedited funds. Even though
there is a cost for the use of expedited funds, often times
the cost is much less than the cost of a late fee.
These are
a few ways that Bill Pay can help you save money.
|
|
 |
01.22.09
Get Educated with Money
Smart |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
One of the main objectives of this blog is to help educate
our customers. I recently came across a great site for some
financial education which I had forgotten about, and thought
it would be a great thing to share with our customers on our
blog.
The Federal Deposit Insurance Corporation (FDIC) launched
something they call “Money Smart” back in 2001; which is
designed to provide financial education for individuals who
are outside of the financial industry. The program can help
you develop financial skills and positive banking
relationships.
The education is pretty flexible and it’s at your own pace.
They have sections for young adults and even a portable
audio version. Best of all, it’s a free service they
provide. The program consists of 10 training modules:
-
Bank
On It (an introduction to bank services)
-
Borrowing Basics (an introduction to credit)
-
Check
It Out (how to choose and keep a checking account)
-
Money
Matters (how to keep track of your money)
-
Pay
Yourself First (why you should save, save, save)
-
Keep
It Safe (your rights as a consumer)
-
To
Your Credit (how your credit history will affect your
credit future)
-
Charge
It Right (how to make a credit card work for you)
-
Loan
To Own (know what you’re borrowing before you buy)
-
Your
Own Home (what home ownership is all about)
So what are you waiting for? Get started on Money Smart,
because knowing more about credit and banking services can
be a powerful financial tool.
Click here to visit Money Smart.
|
|
 |
01.15.09
Did My Payment Make It? |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
After explaining how the payment process works through Bill
Pay last week I ended by telling you I would show you how to
find out if a Payee has received your payment. There are
actually a couple of ways to find out but I’ll just pick the
easiest one, after all who likes having to take a few extra
clicks to find out.
Once you are in Bill Payment you will see a line of
additional options at the top of places you can go (Make
Payments, Expedited Payments, Manage Categories, etc.)
You’ll need to click on “View Report”. This page defaults to
showing you all of the bills you’ve paid for the current
month, but if you need you can use the drop down box in the
top left of the page and change it to show the range you are
looking for.
Note:
You can go all the way back to the last 12 months.
Now you just need to find the payment in question and you
can see in the “Status/Confirmation” column. It will tell
you the status of the payment along with the Reference Code.
For electronic payments if the payment has been received it
will say “Completed” and for payments that were sent out via
a check that have cleared they will say “Cleared On XX/XX/XXXX”.
So now you don’t have to worry anymore whether that payment
was received by your Payee or not. If you have questions or
if you notice that a payment hasn’t cleared that should have
be sure to give us a call.
|
|
 |
01.08.09
How Bill Pay Pays the
Bills |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
We have several customers using our Bill Payment system and
I’m sure many of them would never go back to licking stamps
and addressing envelopes to pay their bills. I know that I
wouldn’t! Chances are that if you’ve called in with
questions or issues with Internet Banking or Bill Pay I’ve
talked to you. One of the more common misconceptions with
Bill Pay is how your Payees are actually paid, so I thought
I would try to explain the process.
When you make a payment using Bill Payment the amount of the
payment is debited out of your account shortly after the
scheduled date for your payment to go out. Sometimes people
mistake the debit to their account as meaning their payee
has received their money. What actually happens is that we
send out your payments either electronically or by check
(depending on the Payee) it’s on a totally separate account.
When your account is debited, that is just us moving the
money over to cover your payment.
Make sure to notice when you’re making your payment it
should list a “Delivered By” date just below the date you’ve
scheduled the payment to go out on. The “Delivered By” date
is when you can expect your payee to receive payment by. If
you’ve noticed some of your Payees get their money faster
than others that would be because the electronic payments
are received faster than the ones we have to send checks out
through the mail for.
So if you are wondering how to know for sure your payee has
received payment; you’ll just have to check back next week
where I’ll show you how to find out.
|
|
 |
12.30.09
Online Statements within Internet Banking |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
We’ve just added a new feature to our popular Internet
Banking service. You can now add getting your bank statement
to the long list of things you can do through Internet
Banking. We’ve offered eStatements for quite some time now
and plan on continuing to do so, but for our Internet
Banking customer they’ll be able to get their statement
without having to keep up with another user name and
password.
If you are already getting eStatements but would like to get
your statements through Internet Banking instead or if
you’re still getting your statements in the mail; you can
sign up for Online Statements the next time you log into
Internet Banking. Once you log in just click on the Icon on
the top labeled “Products & Services”. This will take you to
a new page where you’ll see a section titled “CSI – PBK
Bank’s online statement partner”; this is where you’ll need
to go to sign up.
Signing up is a breeze. Just read the disclosure and accept
the disclosure if you agree to the terms, then check your
personal information and correct anything if necessary, and
then choose to sign up for online statements for a
particular account or choose to add it for all of your
checking and savings accounts. Then just wait for your next
statement cut date and you are set. You’ll get an email
letting you know when your statement is ready to be viewed.
There are some nice advantages to choosing Online
Statements:
-
It’s
the environmentally conscious choice;
-
You’ll
get your statements faster than paper copies;
-
You
won’t have to remember an additional user name and
password to get them;
-
It
will allow you to save all of your statements to your
computer (statements will stay available online for 90
days); and
-
It’s
FREE!
I personally can’t think of a reason not to sign up. If you
need a paper copy of the statement you can simply print it
out as needed.
So what are you waiting for log into Internet Banking now
and sign up for Online Statements!
|
|
 |
12.18.09
Thank You & Happy Holidays from PBK Bank |
| By:
Bruce C Edgington (CEO)
|
|
It is hard to believe that another year is ending. The year
2009 brought us to our 103rd anniversary in
business. Over the course of these years we have
successfully provided our customers and friends with
the best in community banking. We are also proud of
the fact that we have created true lasting
partnerships with our customers and friends and
thank you for your continued loyalty.
PBK Bank has a record of safely and securely handling
customers' deposits with due care. Our conservative
philosophy of banking has been the foundation to our
growth and success, and continues to serve us well.
We focus on offering convenient products and
services to our customers while following prudent
lending practices. It is a core value of our company
and key ingredient of what makes us successful in
what we do.
Why do customers do business with us? We offer our customers
simply the best value. Period. We believe that no
one can compete with our unique combination of
products and customer service. Our Pretty Big Kids
Club and all it offers is one of best in the
country. This year we have added PBK Financial
Services to give you other options and financial
planning….
On behalf of the Board of Directors, PBK Bank staff, and
myself, we send you and your family our sincerest
wishes for another year filled with good health and
prosperity. We look forward to the coming year and
sincerely thank each of you for choosing PBK Bank
and ask you to tell your friends and neighbors about
PBK Bank!
 |
|
 |
12.11.09
One Size Fits All |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
I’m sure I’m not alone in my Christmas shopping dilemma. We
all have those people that are just so hard to shop for.
They never want anything (at least not that they’ll tell
you) and if you give them cash they’ll just take it and
deposit it. That might be a sensible and financially
responsible decision, but you want to make sure they get
something specifically with your monetary gift.
Don’t worry we’ve got the solution and you won’t have to
worry about it not fitting and having to take it back. No it’s not our
great looking PBK Bank toboggans, but instead it’s our VISA gift cards!
This way they can get whatever their heart desires, assuming it cost
less than the amount you loaded on the card. You won’t have to worry
about is it the right size, color, or even if they’ll like it. Of course
they’ll love it, after all who doesn’t like the gift of money.
The gift cards will also force them to buy something and
when they do the card will be a reminder of your gift, the perfect gift.
So the next time you are by one of locations stop in and get your
Christmas shopping finished with some VISA gift cards.
|
|
 |
12.04.09
Holiday Shopping Guide |
| By:
Jonathan D. Goforth (Assistant Chief Operations Officer)
|
|
Last year the Federal Trade Commission published a
guide for holiday shopping and I thought now would
be a great time to take a second look at it with the
Holiday Shopping season in full swing, and yes it is
that time of year again.
Below is a list of tips you can use to get the most
out of your money this Christmas and any time for
that matter:
-
Shop around.
Just because it’s on sale doesn’t mean it’s the
best price. Some sales may be for a limited time
only while others have items discounted
everyday.
-
Read sale ads carefully. With some sales items the quantities may be limited or not
available at all stores. You could call the
store before you go to check on availability.
Some stores offer this service online as well.
-
Consider your time and travel cost. By the time you drive to a bigger city to get that
great deal you may have spent more in
transportation cost than you saved. So be sure
and take that into account and shopping locally
might actually save you money in the long run.
-
Look for price-matching policies. Some shops will match or even beat competitor’s
prices; it never hurts to ask.
-
Go online.
There are a lot of great deals to be found
online. Be sure to keep in mind shipping and
time delay cost. Make sure that you are
purchasing from reputable site and don’t forget
to look around for promotional codes offering
discounts and perhaps even free shipping.
-
Carefully consider bargain offers
that are based on purchases of additional merchandise.
Such as buy one get one free or free gift with
purchase; if you don’t want or need the item is
it really a good deal?
-
Clip coupons.
Coupons are great for saving money. Be sure to
check coupons for restrictions and expiration
dates. Some retailers will accept expired
coupons, and even coupons from their competitors
so be sure to check with the retailer before you
make your purchase.
-
Ask about sale adjustments. If you buy an item at regular price and it goes on
sale the next week, can you get a credit or
refund for the discounted amount?
Hopefully these tips will help you stay in budget
and keep you out of going in debt while you spread
some Christmas cheer.
|
|
 |
11.27.09
Get Ready to Shop for Next Years Christmas |
| By: Lindsay Sallee
(Customer Service Representative / Teller)
|
|
Does Christmas always sneak up on you? Is it hard to come up
with extra money to do your Christmas shopping? PBK
Bank has made it a little easier on you. Instead of
it all hitting you at one time, why not start now
and save a little bit each week. You can open a
Christmas Club account. With this account, you can
elect $5, $10, or $20 to be transferred from your
checking account weekly. It is the perfect way to
make next years Christmas shopping a little easier.
If you elect to open a $5 Christmas club, at the end you will
have $250 plus interest. $10 you will have $500
plus interest, and $20 you will have $1,000 plus
interest. Interest is 3 percent and will be
credited after the last transfer. A check will be
issued to you in October.
The first transfer for the 2010 Christmas season will start
October 12. The transfer will come out of your
checking account every Monday unless it falls on a
holiday and then it will come out the Friday
before. It just so happens that this year’s first
transfer falls on a holiday, so it will actually
transfer Friday, October 9th. There will
be a total of 50 transfers and then a two week break
before it starts all over again. If you already
have a Christmas Club, you do not have to come in to
start a new one. It will automatically start again
unless you come in and close the account.
Do not worry if you do not get in before October 12 to start
your account. You can still open a Christmas Club a
few weeks after the start date. You will need to
deposit the amount that should have already been
transferred. For instance, if you have a $5 club
and you come in October 27th we would
have to have $15 to start the account because there
will have already been 3 transfers. You cannot make
any withdrawals on the club account, so it is not so
easy to put your hand in the cookie jar.
Come on in to see us at any location and get the head start
you need for the 2010 Christmas season. Thank you
for trusting PBK Bank with your financial needs.
|
|
 |
11.20.09
Christmas Shopping in 2009 |
| By: Brian Duncan
(Assistant Retail Banking Manager)
|
|
It’s mid November, and once again, the yuletide
season is just around the Salvation Army
bell-ringing corner. Now, I’m convinced that there
are still a few of us out there that get the warm
fuzzies over the Charlie Brown Christmas Specials.
The rest of us, possibly the more practically
minded, are already thinking about full parking
lots, long lines, and maxed out credit cards. Don’t
feel bad, that’s just reality!
Thankfully, the past year or so has taught us a few
life lessons. While the global recession fared no
better than his better known cousin, the Grinch, in
stopping Christmas from coming, it did make us
reevaluate how we measure worth. Rather than a
fixation on excessive indulgences, the economic
downturn has shifted our eye to toward things whose
value is not weighed by price. Granted, I like
opening presents as much as anyone. The
anticipation of tearing into the wrapping paper has
not dwindled with age, but truthfully, I don’t care
if the present came from Fifth Avenue or eBay.
Frankly, when it comes to many things I don’t even
care if it’s new or used. In five minutes, it’s
going to be used anyway!
Here’s the point, when you set out on your shopping
journey, unless you simply enjoy the bustle of a
packed shopping mall during the holiday season, you
can do most things from your own home. I’m an avid
internet shopper, not because I don’t like malls,
but because on the internet, you can find things
that you would not find anywhere else (and some
great deals, too). Here’s a good example: when I
was a kid, my mother would read my brothers and I
stories out of this old “Book of Christmas”
treasury. It was a large, red hardback book with
gold writing and a gold holly leaf embossed on the
cover. The book had a lot of sentimental attachment
to it, but somewhere along the way it got lost.
Having exhausted every outlet I could think of to
track down a copy of this book, I tried searching on
eBay for hardback Christmas treasuries. After a
brief search, I found, much to my delight, the book
that I had been searching for. I think that I paid
something like five dollars for the book and had
found the perfect gift for my mother. This is just
one of several occasions where my online creativity
surpassed my relentless perusal of the shopping
aisles.
In the end, it’s a more satisfying experience to
find something unique for someone that they didn’t
even know that they wanted (and bonus points for
finding something that’s been out of publication for
20 years). What’s better, oftentimes, this approach
often leads to deals that you can’t find at the
mall. Whatever your approach, don’t forget the real
meaning of the season: ‘tis better to give than to
receive, and while presents are great, it’s the time
with loved ones that sticks with us.
Merry Christmas and good hunting!
|
|
 |
11.13.09
Vacation/Christmas Clubs |
| By: Brian Duncan
(Assistant Retail Banking Manager)
|
|
Hello, I want to talk to you today about what are probably
the most underutilized accounts that we offer
today. They are the Vacation and Christmas club
accounts which are accounts in which a specified
amount of money is deducted from your checking or
savings account each week and deposited into another
interest bearing account. It may be because people
only associate the account with their name and
therefore only think of the accounts as being useful
for Christmas presents and vacations. Well, they
are certainly great for either of those purposes,
but they have some far more practical uses than
that. In my opinion, everyone would benefit from
having a Christmas club or vacation club account (or
two). Even if you don’t buy Christmas presents or
take vacations, these accounts can be a great
benefit for you.
Either of these options are a great way to put money back
for a rainy day fund. Most people can easily spare
five to ten dollars out of their account each week
without even missing it. This is no more than a
single meal at a restaurant. However, if you
allowed this amount to be debited from your account
each Monday to be deposited into a club account, by
the end of the year you would have a substantial sum
of money put back ($250 for the five dollar debit or
$500 for the ten dollar debit). If you could spare
just twenty dollars a week, by the end of the year
you would have $1000 or if you want to go all out,
with a fifty dollar weekly deduction, in a years
time you will have accumulated $2,500! This is just
the money that you have put back and does not
include the interest that you will have earned on
top of that. This is a great way to save up a slush
fund so that when the car breaks down or the
refrigerator quits you don’t have to resort to the
credit card to get it fixed.
Another great use for a club account is as a vehicle to
begin saving for some future expense (besides
Christmas or a vacation). For example, if you were
to set up the club account at the twenty dollar
level, when you receive your check for $1,000 plus
interest, you could roll that money into a
certificate of deposit to begin earning even more
interest on it. This is a great way to begin
putting back for college, for a car, or for
retirement.
The bottom line is this, Vacation Club and Christmas Club
accounts are great ways to save money for a vacation
or for Christmas, but, they are also a great way to
put some money back for whatever life may throw at
you.
|
|
 |
11.06.09
Is a club checking account right for
me? |
| By: Lindsay Sallee
(Customer Service Representative / Teller)
|
|
Not only does PBK Bank offer basic
checking accounts, we also offer club checking
accounts. We have three different club accounts
that offer free checks of one style, accidental
death/dismemberment insurance (the amount varies),
and personal internet and ID theft coverage. Who
couldn’t use the personal internet and ID theft
coverage in today’s world?
The first club account is the
Basic Club Reward Account. It takes $100 to
open and you have unlimited transactions with no
minimum balance fee. The amount of the accidental
death/dismemberment insurance for this account is
$10,000. The monthly club fee is $9. Just remember
you also receive free checks of one style and
personal internet and ID theft coverage.
The second club account is the
Double Club Reward Account. It also takes $100
to open and has unlimited transaction with no
minimum balance fees. The only difference is your
accidental death/dismemberment insurance increases
to $20,000 and the monthly fee is $10.
The last club account we offer is the
Family Club Reward Account. This account offers
the same as the other two except for the accidental
death/dismemberment. That changes to $20,000 and
for your spouse or dependent child you will have
$2,500 covered on them. The club fee increases to
$12.
Not bad for all the benefits you
receive for these accounts. For a reasonably low
monthly fee you receive free checks, accidental
death/dismemberment insurance and personal internet
and ID theft coverage.
If you have any more questions
regarding the club accounts please don’t hesitate to
call and speak to a customer service
representative. Or stop by any location and we will
be glad to assist you. Thank you for banking with
PBK Bank.
|
|
 |
10.31.09
Need a low monthly
fee account? |
| By:
Lindsay Sallee (Customer Service
Representative / Teller)
|
|
If you are looking
for an account that doesn’t take a
lot to get started and has a low
monthly fee, you’re in luck. PBK
Bank offers three accounts that fit
your needs.
The first account is
a Student Reward Account.
You must be a student under 23 years
of age to open this account. If you
qualify for this account, all you
need is $50 to get it started.
There is a limit of 15 debits per
statement cycle. If you do more
than 15 debits per statement cycle
there will be a $1 charge per item
after the 15th item. ATM
transactions are not included in the
debit count. There are actually no
minimum balance fees until you turn
age 24 and even then as long as you
keep a balance of $300 or more,
there will still be no fee.
However, if your balance falls below
$300, there is a monthly fee of $8.
The next account with
low monthly fees is a Silver
Reward Account. It takes $100
to open the account. There are
unlimited transactions and you
receive a discount on safety deposit
box rentals. If you keep a balance
of $300 or more, you will have no
monthly fees. If your balance falls
between $150 and $299.99 there is a
$6 per month fee. If it falls below
$150 then your monthly fee would be
$10 per month.
The last account we
offer that has a low monthly fee is
called the Bronze Reward Account.
It only takes $50 to open. The
maintenance fee is $3 per statement
cycle. There is no minimum balance
fee. There is a limit of 20 checks
per statement cycle. If you write
over 20 checks you will receive an
excess item fee of $0.50 per item.
A customer service
representative will be glad to
assist you at any of our locations
if you decide one of these accounts
is right for you. Thank you for
choosing PBK Bank for your banking
needs.
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10.23.09
Is a money market
account right for me? |
| By:
Lindsay Sallee (Customer Service
Representative / Teller)
|
|
PBK
Bank offers two different money
market accounts. One is for
personal use and the other is for a
business.
The
personal money market account can be
opened with $2,500 by an
individual. There is no minimum
balance fee if the balance stays
above $2,500. However, if the
balance falls below $2,500 any day
of the month, there is a monthly
charge of $15. You are allowed 6
withdrawals per statement cycle but
only 3 by check. If you write over
3 checks during the statement cycle,
there will be a charge of $5 per
item. The money market is interest
bearing with tiered rates and
interest is credited monthly. If
you have a money market account you
can receive discounts on consumer
and home equity loans. You will
also receive free cashiers checks.
The
business money market also can be
opened with an initial deposit of
$2,500 by a business. There is no
fee as long as the balance stays
above $2,500. As with the personal
money market if the balance falls
below $2,500 any day of the
statement cycle, there will be a
monthly fee of $15. Transfers made
in person, by mail or ATM at one of
our PBK Bank locations are
unlimited. Otherwise, there is a
limit of 6 withdrawals per statement
and only 3 may be made by check,
draft or debit card. If more than 3
checks, drafts, or debit card
purchases are made within a month,
there will be an excess item fee of
$5 per item. This account is also
interest bearing with tiered rates
and the interest will be credited
monthly.
If one
of these accounts interest you,
please stop by any one of our
locations and a customer service
representative will be glad to
assist you. Thank you choosing PBK
Bank for your banking needs.
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10.09.09
Looking for a
checking account with no monthly fees? |
| By:
Lindsay Sallee (Customer Service
Representative / Teller)
|
|
Look no further! PBK Bank offers 3
different checking accounts that
have no monthly fees. Who in life
needs or wants to pay any fees that
are not necessary?
The first account we offer with no
monthly fees is the E-Account.
This account offers no minimum
balance fee and unlimited
transactions. With this account you
must receive your statements
electronically. Your first 50
checks are free but after that you
are responsible for purchasing
checks.
The next account we offer with no
monthly fees is the Freedom
Checking Account. This account
also offers no minimum balance fee
and unlimited transactions. You
would receive your statements
through regular mail or
electronically if you prefer. Also
with this account you would receive
your first 50 checks for free and
then it would be your responsibility
for purchasing them there after.
The last account offered with no
monthly fees is the Senior Reward
Account. You must be 50 years
of age or older to qualify for this
account. If I qualified for this
account, I would definitely sign up
for it. Not only does it not have
any monthly fees, it also provides
you with many other benefits. For
instance, you receive free checks of
one style. It is also an interest
bearing account with tiered rates
depending on the balance in your
account, and the interest is
credited monthly. There are no fees
for stop payments as well, and you
have unlimited transactions.
Doesn’t that sound wonderful?
If any of these interests you please
come see us at any one of our
branches and a customer service
representative will be glad to
assist you. If you are on a
different account and would like to
switch to one of the above mentioned
accounts, please drop by any branch
and tell a customer service
representative what account you are
interested in and we will be glad to
assist you. As always, thank you
for banking with PBK Bank.
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10.02.09
Hey, is it just me
or is this ship sinking?
More on
Health Savings Accounts and how they
could be the life raft you need if the
Health Care System tanks |
| By:
Brian Duncan (Assistant Retail Banking
Manager) |
|
I’m going to step out on a limb here
and say that I’m probably not the
only one worried about what’s going
on with our healthcare system. I
don’t pretend to have a solution to
that problem, sorry, maybe next
week. What we do have, however, is
a bit of an insurance policy or, a
lifeboat if you will, for those
trying to figure out how they will
be able to afford necessary
healthcare and medical treatment.
We have discussed Health Savings
Accounts on our blog page before,
but with current storm of health
reform controversy, it’s worth
taking another look.
For starters, what is a Health
Savings Account? A Health Savings
Account is a tax advantaged way of
putting a little bit back for future
medical expenses. But wait,
that’s what I have insurance for!
Well, that’s true, but just because
you contribute to social security
doesn’t mean that you shouldn’t have
an IRA or a 401k too. Healthcare is
no different. You’re putting money
back to retire on, shouldn’t you
also put some back to ensure that
you’re alive and well enough to
enjoy it? We can’t rely on the
government and insurance companies
to provide for all of our medical
needs, they cannot afford to. It’s
merely prudent to look out for
yourself.
Can anyone open one?
Well actually, no, there are
restrictions. To qualify for a
Health Savings account, you must
have a High Deductible Health Plan (HDHP),
which generally offers low premiums
in exchange for a higher deductible.
You also, generally, cannot have
other insurance coverage, although
there are a few exceptions; ask us
about them.
What are the benefits of having a
Health Savings Account?
For one thing, contributions may be
tax deductible (unless they are made
by your employer), which is almost
like free money. Also,
contributions may reduce health care
premiums (which makes that money go
further), and both interest on the
assets as well as distributions may
be tax free if used for qualifying
medical expenses. These are just a
few examples.
Obviously, this is a highly
simplified overview, and you should
check with your tax advisor for tax
information or visit
www.irs.gov Publication 969 for
complete rules, but if you, like
many others, are concerned about the
future of healthcare, a Health
Savings Account is definitely worth
looking into. |
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9.24.09
Internet Banking
Changes |
| By:
Jonathan D. Goforth (Assistant Chief Operations
Officer)
|
|
We've made two changes
to Internet Banking this week that you may have
noticed. We've changed things with your customer
number and password requirements in hopes to help
keep your financial information secure and to ease
some burden on you as well.
Some of you may have noticed that if you have been
using your social security number for your Customer
Number that you've been prompted to change your
customer number. The requirements are that the
Customer Number be between 6 - 20 characters long
and you must have at least two letters. Anything
beyond that is up to you. Here are a few examples of
Customer Numbers that would work: jdoe12, 365555jd,
and johndoe. With the increased availability of
Social Security Numbers these days this should add
to your protection. The Customer Number is NOT
case sensitive.
The
other change deals with the password requirements.
Your password must be 8 - 10 alphanumeric (a mix of
letters and numbers) characters with no leading or
trailing blanks. The password is also case
sensitive. This shouldn't effect too many people, as
most anywhere you go now days, this is the
requirement for passwords. This requirement has
strengthened your password and should give you added
security.
By
making this change we've also been able to push out
the amount of time you are required to change your
password. I've personally heard from many of you
asking us to make this change as the previous
requirement to change ever 45 days was just to
cumbersome. We've been able to double the amount of
time in between changes from 45 days to 90 days. So
you won't have to change your password but once a
quarter or four times a year.
If
you haven't already changed your Customer Number
and/or your password doesn't meet the new
requirements you will be prompted at your next
log-in attempt to change the items needed to meet
the new requirements. If you have any questions or
difficulties getting in please don't hesitate to
give us a call as we'll be more than glad to assist
you.
|
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9.18.09
Tips on Protecting
Yourself from Financial Scams |
| By:
Jonathan D. Goforth (Assistant Chief Operations
Officer)
|
|
Last week we went over
several different financial scams that are popping
up. This week will cover things you can do to help
protect yourself. Here are some things you can do to
protect yourself from these financial scams.
-
Be cautious of
request to update or confirm your personal
information in response to an ad or unsolicited
calls or emails. Extreme caution should be used
on any unsolicited offers that require you to
send money or provide bank account or personal
information before receiving anything in return.
-
Research the
organizations offering a job, loan, deposit,
investment or other opportunity involving your
money or personal information.
-
When offers from
strangers involve a large deposit into your
account and instructions to send them money back
or to someone else, be sure to walk away. This
method is notorious with scams.
-
The old adage if
something seems too good to be true, then it
probably its, has lots of truth. These type of
offers from strangers or an unfamiliar company
usually are fraud.
You can learn more
about common financial frauds and how to protect
yourself go to
www.fdic.gov/consumernews and/or check out
“Don’t Be an Online Victim” at
www.fdic.gov/consumers/consumer/guard. You can
also go to
www.mymoney.gov/scams.shtml and check out the
scams and fraud section.
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9.11.09
Did You Hear That? |
| By:
Jonathan D. Goforth (Assistant Chief Operations
Officer)
|
|
On the TV, newspaper,
or online; no matter where you look you’re bound to
hear some kind of story related to identity theft.
Have you ever wondered how these criminals steal you
identity along with your good name?
Well as you might imagine there are numerous
different tactics used to accomplish this and many
of them involve some computer wizardry, but there
are other more low or no-tech methods as well. A low
tech method that is sometimes used is a simple phone
call where they try to lure information from you.
Sometimes we the consumer give out our information
freely, and that’s why it’s important to be careful
what you say and where you say it.
You should be vary
cautious of giving out your account number,
passwords, PIN numbers, social security number, etc
in public places where others could possibly
overhear you. A few weeks back lunch time rolled
around for me, yes I do enjoy a good lunch, I went
out to a local restaurant. I placed my order and I
was enjoying my food and the restaurant wasn’t busy
at the time as I had opted for a late lunch. I
couldn’t help but notice a gentleman on his cell
phone, who was talking with his bank just a few
booths down from me.
I wasn’t paying much
attention as I was pretty hungry by then but he was
rattling off all kinds of numbers. What numbers were
they, account numbers, social security numbers, PIN
numbers? I don’t know for sure. If someone wanted to
they probably could have got a landmine of
information right there at lunch.
It’s that easy to just
give a potential crook you sensitive information and
have your identity stolen, your credit cards maxed
out, and your bank account empted. That’s why it’s
so important that you protect your information and
be aware of where and how you give it out.
|
|
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09.04.09
FDIC Insurance |
| By: Lindsay Sallee
(Customer Service Representative / Teller)
|
|
Just a reminder to all
our customers, you are insured up to $250,000 by the
FDIC until December 31, 2013. January 1, 2014 the
amount you are insured returns to the original
amount of $100,000. So you can rest your minds for
a few more years, but the $250,000 insurance is only
temporary and will return to $100,000 January 1,
2014. Thank you for choosing PBK Bank for you
banking needs and if you have any questions please
feel free to contact one of our customer service
representatives.
PBK Bank since 1906.
|
|
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8.28.09
Alaskan Preview |
| By: Brian Duncan
(Assistant Retail Banking Manager)
|
|
One of the many perks of having a relationship with
PBK Bank is having an insiders track to our travel
club. Now, it’s not a prerequisite to bank with us
to travel with us; actually, we have earned a lot of
new banking business from people who found out about
what we offer while on one of our trips. However,
having a banking relationship does help to keep you
up on what’s going on with the club, and where we
are going to next (not to mention the other benefits
being a PBK customer).
Now, while there are few things in life that I enjoy
more than getting to take experience new places, the
truth is, the people truly make the trip. The bonds
that are formed along the way as we travel to new
places are something that can’t be conveyed in a
brochure or a blog entry. When we take a trip, we
really are “big kids” on an adventure, laughing,
exploring, sharing experiences, and generally just
cutting loose and having a good time. Those are the
memories that you keep.
One trip that I am particularly excited about for
2010 is our Alaskan Cruise that we are planning for
early June. We have done the Alaskan cruise before,
but it’s such a big hit that we always have more
requests for it. The cruise will start in Seattle,
and will include such sights as the inside passage,
Juneau, Glacier Bay, and much more. For your
benefit, we are hosting an Alaskan preview on
Tuesday, September 29, 2009, at 11:00 am at our
Danville office. One of the representatives from
“Trips”, the company we are going with, will be
giving the presentation, as well as answering any
questions. We have traveled with “Trips” before,
and they deliver much more than a trip; they deliver
an experience! I would encourage anyone who is
interested in finding out more about this adventure
to contact Mae or myself and get put on the list for
the preview, as space is limited. And as always, if
you have any questions, give us a call!
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8.21.09
Have you applied for
your PBK Bank debit card yet? |
| By:
Lynda VonLinger (Security
Officer)
|
|
First off, what is a
debit card? Debit means "subtract."
When you use a debit card, you subtract money from
your own checking account. Debit cards work like
cash or a personal check. You use it in stores for
purchases. At check-out, the card reader
electronically contacts your bank and subtracts the
amount from your account. Some cards are
dual-purpose credit/debit cards. Before you swipe
the card through the reader, you select a "credit"
or "debit" button on the reader. If you select
"debit," you then enter your Personal Identification
Number (PIN). If you select "credit," you are given
a credit receipt to sign. "Credit" charges will
appear on your next charge account bill.
Using
your bank debit card has many advantages over
writing checks for your everyday purchases. If you
have never considered using a debit card here are
some of the advantages.
-
You
don't have to carry cash or a checkbook.
-
It
can be used at an ATM to get cash if needed.
-
Debit cards are more readily accepted than
checks, especially when you are traveling.
-
You
don't pay interest charges.
-
Saves money used to purchase checks.
The
convenience of using a debit card does require
responsibility on the cardholders part. Here are a
few tips:
-
A
debit card is like a blank check, so you need to
guard the card and the account number carefully
against loss or misuse. If your debit card is
lost or stolen, or if you think someone is using
it fraudulently, call your bank immediately.
-
Always record the amount of your debit card
purchases so not to overdraw your account.
·
Protect your debit card by holding
on to your debit card receipts and check them
against your bank statement each month.
·
Memorize your PIN but don't keep it
with your card. Never give your PIN to anyone.
See one of our CSR’s
today to join millions of people around the world
who are enjoying the convenience of using their
debit card.
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8.14.09
What do you mean I
have to wait? |
| By:
Jonathan D. Goforth (Assistant Chief Operations
Officer)
|
|
As some of you may have
heard there have been a lot of new regulations and
changes in the works that effect banks and various
other financial institutions. One new change has
been a revision to an existing regulation referred
to as Reg Z. Now I’m going to try to resist the
compliance person in me and keep this very general
and non-technical if I can.
This particular change
that I’m talking about today went into effect for
applications taken on or after July 30, 2009. The
general effect to you the customer is that if you
are getting a consumer purpose (non-business) loan,
which is secured by your residence, and it is a
closed-end loan (you got all your money up front and
you can’t make draws on it) then you won’t have a
quick close like you may have experienced in the
past.
The bank is still
required to give you some disclosures upfront and
the bank has 3 business days to do this. After those
early disclosures are given we must wait 7 business
days (for PBK that’s every day but Sunday and
Federal Holidays) before we can close your loan.
This wasn’t done by federal regulators just to delay
you getting your money but it was enacted with the
intent that you’d take that time to understand
exactly what you are getting into, plus it might
help prevent some potential buyer’s remorse.
There are more changes
from this updated such as when fees can be
collected, etc. but I wanted to be sure to point
this particular change out to our customers as it
may change the way you’ve been doing business in the
past. If you have questions feel free to contact any
of our loan officers or myself and we’ll be glad to
assist you in any way we can.
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8.06.09
Happy Birthday |
| By:
Jonathan D. Goforth (Assistant Chief Operations
Officer)
|
|
Can you believe it?
The blog has turned one year old! We started the
blog with the idea of getting to communicate with
you, our customers, and hopefully supplying you with
some helpful information.
Whether that was
information on products and services that we offer,
or changes in the general landscape of banking with
new regulations that would affect your money, we’ve
posted something new each Friday, ice storm
excluded. We’ve covered a large range of topics from
increased FDIC Insurance limits to going green, from
getting your free credit report to keeping yourself
safe on your computer and identifying theft tips,
just to name a few. We hope that you’ve found at
least some of the posts informative. From the
number of visits the page and
RSS feed
gets, it looks like you have.
We would like to thank
you all for stopping by, and for making the blog
such a success! We are looking forward to seeing
what the next year holds in store for the blog, and
as always, if there is a particular subject you
would like to see covered just let us know!
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